Thank you to the Cowichan Community Action Team for helping keep this site up.
Duncan Survival Hub — food, shelter, safety and support
Cowichan Survival Checklist Book Free PDF

I am helping someone else

Thank you for showing up. Here are simple, respectful steps. You don't have to fix everything.

Need help now?Immediate danger — call 911
📞 988 — Suicide crisis (call or text)📞 1-888-494-3888 — VI Crisis Line➕ 811 — Health advice🧭 211 — Community services

1. Check safety first

  • Immediate danger, not breathing, or possible overdose: call 911. Use naloxone if you have it and know how (naloxone steps).
  • They talk about ending their life: call or text 988 with them, or call the Vancouver Island Crisis Line 1-888-494-3888.
  • Keep yourself safe too. You can step back and call for help.

2. Ask, don't assume

  • "What would help most right now?" — let them choose.
  • Use their name, speak calmly, and respect a "no."
  • Don't share their story or photos without permission.

3. Find one next step together

🍲 Food🏠 Shelter (call ahead)🚿 Clothing & hygiene🧠 Mental health & recovery🔑 Outreach & housing🧭 3-question navigator

Not sure where to start? Dial 211 (BC community services) or 811 (HealthLink BC, health advice).

4. Before you go

  • Call services before travelling — hours and beds change.
  • Help them write down phone numbers or a private plan.
  • Take care of yourself afterward. Grounding tools are here for helpers too.

Duncan Survival Hub is an independent community resource, not an emergency, medical or legal service.