Thank you to the Cowichan Community Action Team for helping keep this site up.
Duncan Survival Hub — food, shelter, safety and support
Cowichan Survival Checklist Book Free PDF

📚 Cowichan Community Resource Directory

Tap a category to expand it, then tap any sub-section. Each card includes the basics — call, email, website, and map buttons where info is available.

Information can change. Please call ahead or check official websites when possible. Duncan Survival Hub is an independent community-made guide and does not replace official emergency, medical, legal, or crisis services. For emergencies call 911.

Directory presentation updated: October 10, 2026. Previous recorded content date: May 30, 2026. Individual service details still require verification.

Food, Meals & Groceries10
Food, Meals & Groceries10

Cowichan Valley Basket Society / Duncan Food Bank

Grocery hampers, daily meals, coffee/pastries, Sunday Sandwiches, fresh produce, and winter warming space.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 5810 Garden Street, Duncan, BC V9L 3V9
  • 📞 250-746-1566
  • ✉️ office@cvbs.ca
  • 🕐 Lunch Mon–Fri 11 am–3:30 pm · Sat 11 am–2:30 pm · Sunday Sandwiches 12–1 pm
  • 📝 Hampers: call ahead Mon–Fri 10 am–12:15 pm. ID + proof of address required.

Salvation Army — Food Programs

Street packs, emergency food hampers, Christmas hampers, and walk-in emergency food help.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Salvation Army — Community & Family Services

Emergency food, thrift store vouchers, lay counselling, disaster services, and free income tax help.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Duncan United Church

Community Dinner, Meals on the Ground, and thrift store.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 246 Ingram Street, Duncan, BC V9L 1P4
  • 📞 250-746-6043
  • ✉️ admin@duncanunited.org
  • 🕐 Community Dinner: 3rd Sunday monthly, 5 pm · Meals on the Ground: Mon/Wed/Fri 5 pm (Sep–Jun) · Thrift Fri 9 am–1:30 pm

New Life Church — Duncan

Summer Family Dinner, limited food hampers, back-to-school clothing, Moms Connect, and Needs & Extras furniture program.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 1839 Tzouhalem Road, Duncan, BC V9L 5L6
  • 📞 250-748-6521
  • ✉️ office@newlifechurch.ca
  • 🕐 Family Dinner: Wed 5 pm (July & Aug) · Moms Connect: 1st & 3rd Wed 10–11:30 am (Sep–Jun)

Cowichan Community Kitchens

Community kitchen groups where members plan, budget, shop, and cook four nutritious meals together.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📞 250-748-2242 (Local 134)
  • ✉️ cck@hofduncan.org
  • 💲 $2 to $3.50 per person for four meals
  • 📝 Locations: Duncan, Cobble Hill, Lake Cowichan, Honeymoon Bay.

Meals on Wheels — Cowichan

Fresh homemade meal delivery with a friendly volunteer check-in.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 2431 Beverly Street, Duncan, BC V9L 3A3
  • 📞 250-732-6791
  • ✉️ mow@cowichangreencommunity.org
  • 🕐 Phone Mon–Fri 9 am–2 pm · Delivery Mon–Sat 4 pm–5:30 pm
  • 💲 $10 to $12 per meal
  • 📝 Serves Duncan, Cobble Hill, Mill Bay. Waitlist for other areas.

Cob Oven Youth Program

Safe, sober food and activity program for ages 18–30, especially youth at risk of homelessness.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Get Your Groceries

Grocery card support for low-income racialized women. Proof of income required.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Valley Seniors Organization of Duncan

Recreation, activities, and low-cost meals for adults and seniors 55+.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Shelter & Housing10
Youth Emergency Shelter1

If a youth is in immediate danger, call 911. For crisis support, call or text 988.

Mischa Lelum Youth Emergency Shelter / YES

A 24/7 crisis shelter service in Duncan for youth ages 15–18 who are in crisis, at risk of harm, homeless, couch-surfing, in unsafe or unstable housing, or needing temporary safe placement. Temporary placement: 1 to 14 days. Operated by CMHA Cowichan Valley.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Bylaw / Overnight Shelter Rules1

Rules can change. Call City of Duncan Bylaw or North Cowichan Bylaw to confirm current rules before relying on this information.

Temporary Overnight Shelter Rules

The Cowichan Street Survival Guide lists temporary overnight shelter information for Rotary Park and North Cowichan parks between 7 PM and 9 AM. This information is factual and safety-focused and does not encourage illegal camping.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📝 Call City of Duncan Bylaw or North Cowichan Bylaw to confirm current rules.
  • ⚠️ Needs verification — call to confirm before relying on this.
Shelter, Housing & Homeless Support8

Adult Outreach Team

Mobile outreach for people who are homeless or precariously housed — living in vehicles, camps, or couch-surfing. Van carries food, hygiene, harm-reduction, and donated clothing.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Warmland House — Transitional Housing

24 transitional housing units for people who have difficulty finding stable housing. Minimal-barrier. Apply via BC Housing Supportive Housing Registry or shelter staff.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Temporary Winter Shelter — Duncan

Seasonal 24-hour low-barrier emergency shelter. Pets allowed. Wheelchair accessible.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 Ramada Inn back parking lot, 140 Trans Canada Hwy, Duncan, BC
  • 📞 604-837-3171

Homeless Prevention Program

Help for people homeless or at risk — especially Indigenous people and women affected by violence. Rental search, referrals, and rent supplements.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Connective — Affordable Housing

Long-term low-barrier affordable housing for low- to moderate-income BC residents. Buildings in Duncan and other BC communities.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

M’akola Housing Society

Affordable housing for Aboriginal families, singles, and couples. Rent may be fixed or income-based.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Pacifica Housing

Subsidized permanent and supported housing for low-income families, people with disabilities, and adults at risk due to mental health or addictions.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Park Place Seniors Living

Independent living, assisted living, residential care, and private pay beds for seniors.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📞 604-266-1436
  • ✉️ Info@ppsl.com
  • 📝 Assisted living and residential care require referral through Home and Community Care.
Hygiene & Basic Needs11
Public Washrooms1

Public washrooms are important for unhoused people, seniors, people walking, people travelling by foot, and people in crisis. Hours and access may change — call ahead or check posted signs when possible.

Public Washroom Locations

Public washroom locations across Duncan and the Cowichan Valley.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • ⚠️ Needs verification — call to confirm before relying on this.
  • Charles Hoey Park / Train Station
  • Cowichan Sportsplex
  • Duncan United Church
  • Evans Park
  • McAdam Park
  • Centennial Park
  • Warmland House
Foot Care2

Ts’ewulhtun Health Centre Foot Care

Foot care may be available for Cowichan Tribes members and families where eligible.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📞 250-746-6184
  • Call ahead to confirm hours, eligibility, and availability.

Warmland House Foot Care

Foot care is listed on the last Thursday of every month except March, from 10 AM to 2 PM.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📝 Call Warmland House ahead to confirm the current schedule.
  • Call ahead to confirm hours, eligibility, and availability.
Free / Low-Cost Haircuts1

Vancouver Island Hairdressing Program

Listed as a possible free or low-cost haircut resource. Call to make an appointment and confirm current availability.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 5265 Boal Road, Duncan, BC
  • 📞 250-748-4529
  • Call ahead to confirm hours, eligibility, and availability.
Clothing, Hygiene, Household & Basic Needs7

Adult Outreach Team

Outreach van delivers food, snacks, hygiene items, harm-reduction supplies, donated clothing, and more.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Warmland House

Meals, laundry, clothing, showers, day storage, referrals, shelter, and transitional housing connections.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

New Life Church — Needs & Extras

Free gently-used furniture for individuals in the Cowichan Valley struggling to furnish their homes. Donations accepted.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Salvation Army Thrift Store — Duncan

Gently-used clothing, household goods, books, media, electronics, bedding, and linens. Vouchers may be available via Community & Family Services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 280 Trans-Canada Hwy, Duncan, BC
  • 📞 250-746-7032
  • 🕐 Mon–Sat 10 am – 5 pm

Duncan United Church Thrift Store

Low-cost second-hand clothing, household goods, and furniture.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

  • 📍 246 Ingram Street, Duncan, BC
  • 📞 250-746-6043
  • 🕐 Fridays 9 am – 1:30 pm

Salvation Army — Community & Family Services

Emergency food, thrift store vouchers for clothing/household goods, and practical support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

Thrift / Low-Cost Clothing Options

Paid or low-cost thrift options. These are not guaranteed free emergency clothing programs.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • Hospital Auxiliaries
    • Missions
    • Sassy Lion
    • Thrifty Town
    • Salvation Army
    • Duncan United Thrift Store
    Health & Medical25
    Indigenous Health Supports2

    Some services may be for Cowichan Tribes members, families, or eligible First Nations people. Call ahead to confirm eligibility.

    Ts’ewulhtun Health Centre / Cowichan Tribes Health

    Health and wellness supports connected to Cowichan Tribes, including public health, wellness programs, dental and health support, harm reduction, counselling connections, culturally safe support, and medical transportation where eligible.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 5768 Allenby Road, Duncan, BC
    • 📞 250-746-6184
    • 📝 Some services may be for Cowichan Tribes members, families, or eligible First Nations people. Call ahead to confirm eligibility.

    Medical Transportation for Eligible First Nations

    Medical transportation may be available through Ts’ewulhtun Health Centre for eligible First Nations people, including local and out-of-town transportation to medical appointments.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📞 250-746-6644 (needs verification)
    • 📞 778-422-3122 (needs verification)
    • 📝 General Ts’ewulhtun Health Centre: 250-746-6184.
    • ⚠️ Needs verification — call to confirm before relying on this.
    Needle Disposal Box Locations1

    Needle disposal boxes help keep public spaces safer and support harm reduction. Use proper disposal boxes when available.

    Needle Disposal Box Locations

    Public needle disposal box locations across the Cowichan Valley. Locations may change — verify through official local harm reduction or public health sources.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • ⚠️ Needs verification — call to confirm before relying on this.
    • Evans Park
    • Sherman Road Soccer Park
    • Train Station public restroom
    • Mental Health & Substance Use
    • Centennial Park
    • Ts’ewulhtun Health Centre
    • Rotary Park
    • Heiwa Park
    • Margaret Moss Health Unit
    • Cowichan Valley Basket Society
    • Cowichan Aquatic Centre
    • Warmland House
    • McAdam Park
    • Duncan Public Works Yard
    • Somenos Creek Dog Park
    • Kin Park
    Pregnancy Support8

    Call ahead to confirm hours, eligibility, referrals, and availability.

    Cowichan Midwifery Collective

    Midwifery care during pregnancy, birth, and postpartum.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Cowichan Tribes Ts’ewulhtun Health

    Pregnancy and wellness supports connected to Cowichan Tribes.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📞 250-746-6184
    • Call ahead to confirm hours, eligibility, and availability.

    House of Friendship — Healthiest Babies Possible Program

    Pregnancy and early-parenting support program.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Healthy Care Pregnancy Program

    Support program for pregnant people and new parents. Access locally through Island Health Public Health / Margaret Moss Health Unit.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Margaret Moss Health Unit

    Public health supports including prenatal and early years.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Cowichan Valley Midwives

    Midwifery care during pregnancy, birth, and postpartum.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • Call ahead to confirm hours, eligibility, and availability.
    • ⚠️ Needs verification — call to confirm before relying on this.
    First Aid & Training3

    These are training resources, not emergency medical care.

    Cowichan Valley Training Centre

    St. John Ambulance first aid courses. First aid training resource — this is training, not emergency medical care.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 Suite 205 - 169 Craig Street, Duncan, BC
    • 📞 250-746-4058

    ONE WITH NATURE Survival School

    Outdoor survival and bushcraft training for adults, families, private groups, online programs, and guided learning. Topics may include outdoor safety, fire, water, shelter, navigation, and overnight skills.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Mid Island Survival Skills

    Youth and adult wilderness survival training covering planning, packing, fire making, shelter building, water purification, navigation, and mental resilience.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Health, Public Health & Medical Care11

    Public Health — Island Health

    Public health nursing, prenatal and early years, postpartum, breastfeeding support, immunizations, dental, school-age health, screening, and nutrition education.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Environmental Public Health — Island Health

    Inspects restaurants, public pools, hot tubs, personal services, drinking water, tobacco/vapour, and community care licensing.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Cowichan Valley Hospice Society

    Free confidential support for people with life-limiting illness, caregivers, and people grieving a death. Companioning, grief support, wellness treatments, advance care planning.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Mental Health & Substance Use Services — Duncan

    Assessment, treatment, counselling, education, referral, and specialty MHSU services for adults 19+.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 3088 Gibbins Road, Duncan, BC V9L 1E8
    • 📞 250-709-3040
    • 🕐 Rapid Access drop-in Mon–Fri 10 am–2 pm (arrive before 1:30 pm) · Intake 8:30 am–4:30 pm

    Mobile Health Outreach — Central Vancouver Island

    Free confidential harm-reduction services, supplies, HIV/HCV testing, Take Home Naloxone kits and training.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    AVI Harm Reduction Services — Nanaimo

    Harm reduction supplies, needle exchange, safer drug-use supplies, safer-sex supplies, Take Home Naloxone training. Serves Duncan to Tofino.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    AVI Community Health Centre — Nanaimo

    Medical and support services for people at risk of, infected with, or affected by HIV/AIDS or hepatitis C. Counselling, OAT, PrEP/PEP, STI testing.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Phoenix Wellness Clinic

    Outpatient Opioid Agonist Treatment for adults 19+, withdrawal management, counselling, outreach, hep C treatment, and family physician support.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Ts’ewulhtun Health Centre — Health & Dental

    Health, wellness, and dental support connected to Cowichan Tribes. Some services may be for members, families, or eligible First Nations people.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 5768 Allenby Road, Duncan, BC
    • 📞 250-746-6184
    • Call ahead to confirm hours, eligibility, and availability.

    Health & Dental — More Resources

    Additional health and dental supports. Medical schedules can change — verify current schedule before publishing for outreach doctor and nurse listings.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • ⚠️ Needs verification — call to confirm before relying on this.
    • Beverly Medical Clinic
    • Cowichan District Hospital
    • Ts’ewulhtun Health Centre dental services
    • FNHA Virtual Doctor of the Day for First Nations people
    • Outreach doctor / nurse listings (verify current schedule before publishing)
    Mental Health & Recovery12
    Mental Health, Substance Use & Recovery6

    Island Community Counselling — Duncan

    Individual and group counselling for adults, children, youth, couples, and families — anxiety, depression, trauma, grief, life transitions, LGBTQIA+. Sliding scale.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 105-255 Ingram Street, Duncan, BC V9L 1P3
    • 📞 250-716-8888
    • ✉️ office@icc.care
    • 💲 $45 practicum therapist · $85–$165 based on income
    • 📝 Self-referrals accepted. Online counselling available.

    Mental Health Recovery Partners — Central VI

    Free support and education for individuals and families dealing with schizophrenia, bipolar, major depression, or related psychiatric disorders.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Open Door Rehabilitation Program

    Psychosocial rehabilitation for adults 19+ with serious, persistent mental illness. Counselling, pre-vocational programs, mobile support.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • 📍 3088 Gibbins Road, Duncan, BC V9L 1E8
    • 📞 250-709-3040
    • 📝 Referral through Mental Health & Substance Use Services — Duncan.

    Alcoholics Anonymous — Cowichan Valley

    12-step support for people who want to stop drinking or are recovering from alcoholism. Meeting times and locations on the website.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Alano Club of Duncan

    Alcohol- and drug-free social club. Provides space for 12-step meetings.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Substance Use / Recovery — More Resources

    Additional harm reduction, recovery, and substance use supports. For overdose, call 911 and use naloxone if available. For immediate crisis support, call or text 988.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    • ⚠️ Needs verification — call to confirm before relying on this.
    • Cowichan Valley Wellness and Recovery Centre
    • Overdose Prevention Site
    • SUIT / ICMT
    • Alcoholics Anonymous
    • Narcotics Anonymous
    • Al-Anon
    • Canada Avenue Clinic
    • Sobering & Assessment Centre
    • Sa’qw’thut Culturally Grounded Day Treatment Program
    • Cowichan Tribes treatment coordinator
    • Mental Health and Substance Use Service Link
    • Toxic drug alert signup
    Counselling, Grief & Victim Support6

    Cowichan Valley Hospice Society

    Grief support, illness support, caregiver support, advance care planning, and lending library.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Island Community Counselling — Duncan

    Sliding-scale counselling for adults, children, youth, couples, and families.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Cowichan Women Against Violence Society

    Counselling and advocacy for people affected by abuse and violence.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    PEACE Child & Youth Counselling

    Free counselling for children and youth ages 4 to 18 exposed to family violence.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Stopping the Violence Counselling — Duncan

    Long-term counselling for women 19+ who are survivors of violence, sexual assault, or abuse.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Community-based Victim Services

    Crisis support, court support, referrals, and third-party reporting.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    Emergency, Safety & Crisis17
    Emergency Preparedness3

    Household disaster planning for Duncan and the Cowichan Valley — separate from street survival and homelessness resources.

    Emergency Management Cowichan

    Official emergency planning, preparedness, response, and recovery information for Duncan, North Cowichan, Ladysmith, Lake Cowichan, and the Cowichan Valley Regional District. Topics: emergency planning, local hazards, evacuation routes, wildfires, floods, earthquakes, power outages, shelter-in-place, drought, landslides, Cowichan Alert, household emergency plans, and 7-day self-reliance planning.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

    One-Week Emergency Kit Checklist

    Emergency Management Cowichan recommends preparing supplies that can support a household for at least one week. Build the kit around your household’s real needs, including children, seniors, disabilities, medical needs, pets, and transportation limits.

    Verification needed — no individual source-check date recorded. Call ahead to confirm details.

      • Water
      • Non-perishable food
      • First aid kit
      • Prescriptions and medications
      • Battery-powered or hand-crank radio
      • Flashlight
      • Spare batteries
      • Phone charger
      • Battery bank
      • Whistle
      • Emergency contact list
      • Printed emergency plan
      • Essential documents
      • Cash
      • Garbage bags
      • Wipes
      • Blankets
      • Warm clothing
      • Proper footwear
      • Toiletries
      • Pet food and pet leashes if needed

      Cowichan Valley Emergency Preparedness Workbook

      A practical workbook for creating a household emergency plan. Includes emergency comfort kits, reunion plans, family emergency plans, special-needs planning, emergency water and food, first aid, home supplies, pets, farm animals, earthquake response, evacuations, fires, floods, hazardous materials, landslides, pandemics, power outages, tsunamis, winter storms, recovery, and personal document tools.

      Verification needed — no individual source-check date recorded. Call ahead to confirm details.

      Backcountry & Outdoor Survival3

      For people hiking, camping, travelling rural Vancouver Island, or preparing for outdoor emergencies. Keep separate from food, shelter, poverty, homelessness, and crisis resources.

      Cowichan Valley Amateur Radio Society / SARVAC Survival Materials

      Backcountry survival resources, trip planning, trip essentials, travel tips, trip plans, and wallet survival cards.

      Verification needed — no individual source-check date recorded. Call ahead to confirm details.

      Leave a Trip Plan

      A trip plan should explain where you are going, your route, who is with you, what gear you have, and when you expect to return. Leave it with someone you trust. If you do not return, they can provide the trip plan to police or search and rescue.

      Verification needed — no individual source-check date recorded. Call ahead to confirm details.

        Trip Essentials Checklist

        Do not rely only on your phone. Cell service can fail in rural and backcountry areas.

        Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • Map
          • Compass
          • Orange emergency bag
          • Flashlight
          • Spare batteries
          • Extra food
          • Extra water
          • Rain gear
          • Windproof clothing
          • Toque
          • Gloves
          • Warm pants
          • Proper footwear
          • First aid kit
          • Whistle
          • Fully charged phone
          • Backup battery
          • Tell someone where you are going
          Paid Gear / Books / Manuals2

          Keep separate from free emergency help. These are retail / paid options.

          Bucky’s Sport Shop

          Paid local outdoor gear source for fishing, camping, archery, hunting supplies, and outdoor equipment. This is a retail store, not a free emergency service.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          LAFA Brands

          Optional source for survival books, manuals, and outdoor learning materials. This is not a social service or emergency support.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Emergency, Safety & Crisis9

          In a life-threatening emergency, always call 911 first.

          Emergency Services

          Police, fire, ambulance — 24/7. Call for any immediate danger or medical emergency.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          RCMP — North Cowichan / Duncan

          24-hour policing for Duncan, North Cowichan, and the Cowichan Valley.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 6430 Ford Road, Duncan, BC V9L 6C5
          • 📞 250-748-5522 (Non-emergency 24-hr)
          • 🕐 Admin: Mon–Fri 8 am – 4 pm

          Somenos Transition House

          Temporary shelter and support for women, transgender women, and non-binary people fleeing abuse or violence — with or without children. Pet-friendly room available.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Women Against Violence Society

          Counselling, advocacy, emergency shelter, and education for women and children affected by abuse and violence.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Community-based Victim Services

          Crisis counselling, court support, referrals, forms, and third-party reporting for victims of family violence, sexual assault, and abuse.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          PEACE Child & Youth Counselling

          Free counselling for children and youth ages 4 to 18 exposed to family violence.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Stopping the Violence Counselling — Duncan

          Long-term counselling for female survivors of family violence, sexual assault, or historical abuse.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Adult Abuse & Neglect Reporting — Central Island

          Report possible abuse, neglect, or self-neglect of adults who cannot seek support on their own.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Temporary Winter Shelter — Duncan

          Seasonal 24-hour low-barrier emergency shelter. Pets allowed. Wheelchair accessible. Operates until April 30.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 Ramada Inn back parking lot, 140 Trans Canada Hwy, Duncan, BC
          • 📞 604-837-3171
          Community Support & Services80
          Official Guides & PDFs2

          Official local survival and preparedness guides for Duncan and the Cowichan Valley.

          Official Cowichan Street Survival Guide 2025

          An official local survival resource compiled by the Cowichan Community Action Team and community partners. Includes meals, shelters, harm reduction, OPS, counselling, needle disposal boxes, pregnancy support, 2SLGBTQIA+ support, transportation, washrooms, foot care, employment, laundry, haircuts, phone access, internet, showers, health and dental care, pet care, legal support, ID replacement, disability assistance, bylaw information, complaints, and rights.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Valley Emergency Preparedness Workbook

          A practical workbook for creating a household emergency plan. Includes emergency comfort kits, reunion plans, family emergency plans, special-needs planning, emergency water and food, first aid, home supplies, pets, farm animals, earthquake response, evacuations, fires, floods, hazardous materials, landslides, pandemics, power outages, tsunamis, winter storms, recovery, and personal document tools.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          2SLGBTQIA+ Support1

          If someone is in immediate danger, call 911. For crisis support, call or text 988.

          Cowichan Valley Youth Services

          Support for youth ages 13–18 and families, including youth and family support services.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 👥 Youth ages 13–18 and families
          • 📍 294 Coronation Avenue, Duncan, BC
          • 📞 250-748-0232
          Transportation Help3

          Call ahead to confirm eligibility, booking requirements, service area, and availability.

          HandyDART

          Wheelchair-friendly transportation throughout the Cowichan Valley for people with mobility barriers.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 1 Kenneth Place, Duncan, BC
          • 📞 250-748-1230
          • Call ahead to confirm hours, eligibility, and availability.

          Freemasons Cancer Car Program

          Transportation support for ambulatory passengers undergoing cancer treatment in Victoria.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-668-5585
          • Call ahead to confirm hours, eligibility, and availability.

          Medical Transportation for Eligible First Nations

          Local and out-of-town medical transportation may be available through Ts’ewulhtun Health Centre for eligible First Nations people.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-746-6184
          • 📝 Medical transport contacts 250-746-6644 and 778-422-3122 — call to confirm before relying on these.
          • ⚠️ Needs verification — call to confirm before relying on this.
          Free Phone & Internet Access1

          Availability may change. Call or visit during open hours to confirm.

          Free Phone & Internet Locations

          Places offering free phone or internet access in the Cowichan Valley.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • ⚠️ Needs verification — call to confirm before relying on this.
          • Duncan United Church
          • Warmland Shelter
          • Cowichan Tribes Outreach Team — donated phones for at-risk youth (call to confirm)
          • Cowichan Library internet access
          • Warmland Shelter internet access
          My Rights / Legal Help8

          This is general information only and is not legal advice. For legal advice, contact a qualified legal service or lawyer.

          Know Your Rights

          General rights information for people interacting with police or authorities.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📝 This is general information only and is not legal advice.
          • You can ask if you are free to leave.
          • You have the right to know why you are being detained or arrested.
          • You have the right to speak privately with a lawyer.
          • You can ask for an officer’s name and badge number.
          • You can ask why a search is happening.
          • Strip searches must follow legal rules and privacy protections.
          • You can report misconduct through proper complaint channels.

          Aboriginal Courtworker / Native Courtworker (NCCABC)

          Court information, advocacy, and cultural support for Indigenous people. For Indigenous Community Legal Workers in Duncan, call 250-748-1160.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          RCMP Victim Services (police-based)

          Support and referrals for victims of crime and trauma.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Family Justice Centre — Duncan

          Help with family law matters such as parenting, support, and agreements.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 303-238 Government Street, Duncan, BC
          • 📞 1-800-578-8511 (Provincial toll-free)

          Community Policing & Engagement Society

          Community policing programs and engagement.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Parents Legal Centre

          Helps parents resolve child-protection matters with legal advice and support.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          ID, Tax Help & Medical Equipment6

          Call ahead to confirm eligibility, appointment needs, and current availability.

          ID Replacement — Service Canada

          Help replacing government identification.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 Unit 104 - 2951 Green Road, Duncan, BC V9L 0B9
          • 📞 1-800-622-6232
          • 🌐 www.servicecanada.gc.ca
          • 🕐 Mon–Fri 8:30 am – 4 pm
          • Call ahead to confirm hours, eligibility, and availability.

          Income Tax Help — Cowichan Independent Living

          Free or low-cost income tax help (Volunteer Income Tax Program, year-round).

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 531 Canada Avenue, Duncan, BC V9L 1T8
          • 📞 250-746-3930
          • 🌐 cvilrc.bc.ca
          • Call ahead to confirm hours, eligibility, and availability.

          Income Tax Help — Duncan United Church

          Free or low-cost income tax help.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-746-6043
          • Call ahead to confirm hours, eligibility, and availability.

          Income Tax Help — Salvation Army

          Free income tax preparation for low-income individuals.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-746-8669
          • Call ahead to confirm hours, eligibility, and availability.

          Medical Equipment Loans — Canadian Red Cross

          Short-term loans of medical equipment such as wheelchairs, walkers, and other mobility aids.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 #2 - 5855 York Road, Duncan, BC
          • 📞 250-748-2111
          • Call ahead to confirm hours, eligibility, and availability.
          More Youth Services7

          Call ahead to confirm hours, eligibility, and current contact details.

          Cowichan Valley Youth Services

          Youth and family support services for youth ages 13–18.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Discovery Youth & Family Substance Use Services

          Substance use support for youth and families.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Margaret Moss Youth Clinic

          Youth health clinic services. Youth drop-in Mon & Thu 1:30–4 pm.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Kwun’atsustul youth counselling

          Culturally grounded youth counselling (Cowichan Tribes).

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Employment Supports5

          Call ahead to confirm eligibility, referrals, and current program availability.

          Cowichan Valley Youth Services — Youth Employment Mentorship Program

          Employment mentorship for youth ages 15–30.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          CWAV Horizons Pre-Employment Program

          Pre-employment program supporting people preparing for work. Ask for the Horizons program.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Quw’utsun Employment and Training

          Employment and training for Cowichan Tribes members.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Valley Basket Society

          Employment and upgrading support.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-746-1566
          • Call ahead to confirm hours, eligibility, and availability.
          Seniors & Disability Supports11

          Seniors Support & Advocacy — Ladysmith Resources Centre

          Free support for adults and seniors 55+ — health, finances, housing, transportation, safety, legal, government forms, peer counselling, tax help, medical transport.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 630 2nd Avenue, Ladysmith, BC V9G 1B2
          • 📞 250-245-3079
          • ✉️ shirley@lrca.ca
          • 🕐 Advocacy: Mon & Tues 9 am – 3 pm (by appointment)

          Better at Home — Cowichan Valley

          Non-medical support for seniors 65+ — light housekeeping, groceries, friendly visits, medical transport, resource navigation, and benefits help.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Better at Home — Duncan (Indigenous seniors)

          Support for Indigenous seniors 65+ on or off reserve — housekeeping, groceries, friendly visits, minor home repairs, light yard work, snow shovelling.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Clements Centre Society

          Programs for children, youth, and adults with developmental disabilities — child development, adult day programs, adult residential services.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Community Living BC — Duncan Satellite

          Coordinates services for adults with developmental disabilities, FASD, PDD/autism, and families providing care.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Park Place Seniors Living

          Seniors housing, assisted living, residential care, and private pay beds.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Independent Living

          Support for seniors and people with disabilities to live independently.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 531 Canada Avenue, Duncan, BC V9L 1T8
          • 📞 250-746-3930
          • 🌐 cvilrc.bc.ca
          • Call ahead to confirm hours, eligibility, and availability.

          Grandparents Support — Kinship Care Help Line

          Support for grandparents and relatives raising or caring for a family member's children, through Parent Support Services Society of BC.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Mental Health & Substance Use Seniors Outreach Team

          Outreach mental health and substance use support for seniors.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • Call ahead to confirm hours, eligibility, and availability.
          • ⚠️ Needs verification — call to confirm before relying on this.

          Volunteer Cowichan — Better at Home

          Non-medical support for seniors including transportation, groceries, and friendly visits.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 3-149 Canada Avenue, Duncan, BC
          • 📞 250-748-2133
          • Call ahead to confirm hours, eligibility, and availability.
          Children, Youth & Family Supports8

          Youth Centre

          Drop-in centre for youth ages 12–19 — advocacy, mentorship, computers, recreation, arts, games, lunch, and snacks.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 360 Festubert Street, Duncan, BC V9L 3S9
          • 📞 250-746-5512
          • 🕐 Mon 11 am–6 pm · Tues–Fri 10 am–6 pm · Lunch noon

          Child Care Resource & Referral — Duncan

          Child-care referrals, subsidy info, parent and provider support, workshops, and a toy/resource library.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          MCFD — Duncan (Craig Street)

          Child protection, child & youth mental health, family support, guardianship, adoption, and Indigenous services.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 15 Craig Street, Duncan, BC V9L 1V6
          • 📞 250-715-2737
          • 📞 1-800-663-9122 (24-hr Centralized Intake)
          • 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm

          MCFD — Duncan (4th Street)

          Child & youth mental health, youth justice, funding and benefits, disability, eating disorder, and substance use supports.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 161 4th Street, Duncan, BC V9L 5J8
          • 📞 250-715-2725
          • 📞 1-800-663-9122 (24-hr Centralized Intake)
          • 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm

          Kw’umut Lelum — Child & Family Services (Duncan)

          Delegated Aboriginal agency supporting Aboriginal children, youth, and families through child protection and family support.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Kw’umut Lelum — Wellness Program (Duncan)

          Free mental, physical, and emotional wellness support for First Nations children, youth, and families. Coast Salish workers and counsellors.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          New Life Church — Moms Connect

          Supportive space for mothers with preschool-aged children. Childcare provided.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cob Oven Youth Program

          Safe sober space for ages 18–30 with meals, art, games, food literacy, and life skills.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Indigenous Supports5

          Kw’umut Lelum

          Child protection, family support, Coast Salish cultural connection, and community wellbeing. Serves member Nations on and off reserve in Duncan and Nanaimo.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Indigenous Community Legal Workers — Duncan

          Legal advice and help with family law, child protection, residential schools, housing, wills and estates, court support, forms, letters, negotiations, referrals.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📍 Duncan Provincial Court, 302-238 Government Street, Duncan, BC
          • 📞 250-748-1160
          • 🕐 Mon–Fri 8:30 am – 4:30 pm

          Native Courtworker — Duncan

          Support for Indigenous people in the criminal justice system — court information, advocacy, court accompaniment, and cultural support.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Better at Home — Duncan (Indigenous seniors 65+)

          Non-medical daily support for Indigenous seniors.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Employment, Income, Debt & Newcomer Supports6

          BC Employment & Assistance — Duncan

          Income assistance and disability assistance.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          ETHOS Career Management Group

          Career development, employment, and self-employment programs through WorkBC.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Intercultural Society

          Settlement services, English classes, community outreach, counselling, youth programs, and Local Immigration Partnership.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Career Paths for Skilled Immigrants — Vancouver Island South

          Employment support for skilled immigrants using pre-arrival skills, credentials, and experience. Serves Greater Victoria up to Duncan.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Credit Counselling — Victoria

          Confidential credit counselling, debt repayment/consolidation, budget planning, workshops. Free by phone or in person.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Salvation Army — Free Tax Prep

          Free income tax preparation for low-income individuals, emergency assistance, and vouchers.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          • 📞 250-746-8669
          • 🕐 Tax help: Mon 9 am – 4 pm (year-round)
          Pet Support3

          Better Together / Paws for Hope

          Emotional and financial support for low-income families and individuals caring for pets — vet care assistance, spay/neuter, food, supplies, licensing, end-of-life grief.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Cowichan Valley Cat Rescue

          Rescue, fostering, and adoption support for cats in the Cowichan Valley.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          SPCA — Cowichan and District Branch

          Animal care, adoption, and support for pets and their guardians.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Community, Municipal & Regional Services4

          City of Duncan

          Community planning, development, cultural services, bylaw enforcement, permits, licensing, public works, and emergency services.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Municipality of North Cowichan

          Community planning, development, cultural services, bylaw enforcement, permits, licensing, public works, and emergency services.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Vancouver Island Regional Coroner

          Investigates unnatural, sudden, unexpected, unexplained, or unattended deaths and makes recommendations to improve public safety.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

          Island/Coastal Regional Community Corrections

          Regional community corrections administration office for communities including Duncan.

          Verification needed — no individual source-check date recorded. Call ahead to confirm details.

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