Thank you to the Cowichan Community Action Team for helping keep this site up and supporting our community.
Duncan Survival Hub — Food, Shelter, Support, Hope. Local resources, practical tools, and community strength for Duncan and the Cowichan Valley.
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Your free printable prepper checklist for the Cowichan Valley · PDF

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🤝 Community Support & Services

Legal aid, ID and tax help, employment, seniors, 2SLGBTQIA+, Indigenous services, transportation, and pets in the Cowichan Valley.

Information can change. Please call ahead or check official websites when possible. Duncan Survival Hub is an independent community-made guide and does not replace official emergency, medical, legal, or crisis services. For emergencies call 911.

Last updated: May 30, 2026. Information may change. Call ahead when possible.

Community Support & Services80
Official Guides & PDFs2

Official local survival and preparedness guides for Duncan and the Cowichan Valley.

Official Cowichan Street Survival Guide 2025

An official local survival resource compiled by the Cowichan Community Action Team and community partners. Includes meals, shelters, harm reduction, OPS, counselling, needle disposal boxes, pregnancy support, 2SLGBTQIA+ support, transportation, washrooms, foot care, employment, laundry, haircuts, phone access, internet, showers, health and dental care, pet care, legal support, ID replacement, disability assistance, bylaw information, complaints, and rights.

🌐 Website📍 Map

Cowichan Valley Emergency Preparedness Workbook

A practical workbook for creating a household emergency plan. Includes emergency comfort kits, reunion plans, family emergency plans, special-needs planning, emergency water and food, first aid, home supplies, pets, farm animals, earthquake response, evacuations, fires, floods, hazardous materials, landslides, pandemics, power outages, tsunamis, winter storms, recovery, and personal document tools.

🌐 Website📍 Map
2SLGBTQIA+ Support1

If someone is in immediate danger, call 911. For crisis support, call or text 988.

Transportation Help3

Call ahead to confirm eligibility, booking requirements, service area, and availability.

HandyDART

Wheelchair-friendly transportation throughout the Cowichan Valley for people with mobility barriers.

  • 📍 1 Kenneth Place, Duncan, BC
  • 📞 250-748-1230
  • Call ahead to confirm hours, eligibility, and availability.
📞 Call📍 Map

Freemasons Cancer Car Program

Transportation support for ambulatory passengers undergoing cancer treatment in Victoria.

  • 📞 250-668-5585
  • Call ahead to confirm hours, eligibility, and availability.
📞 Call📍 Map

Medical Transportation for Eligible First Nations

Local and out-of-town medical transportation may be available through Ts’ewulhtun Health Centre for eligible First Nations people.

  • 📞 250-746-6184
  • 📝 Medical transport contacts 250-746-6644 and 778-422-3122 — call to confirm before relying on these.
  • ⚠️ Needs verification — call to confirm before relying on this.
📞 Call📍 Map
Free Phone & Internet Access1

Availability may change. Call or visit during open hours to confirm.

Free Phone & Internet Locations

Places offering free phone or internet access in the Cowichan Valley.

  • ⚠️ Needs verification — call to confirm before relying on this.
  • Duncan United Church
  • Warmland Shelter
  • Cowichan Tribes Outreach Team — donated phones for at-risk youth (call to confirm)
  • Cowichan Library internet access
  • Warmland Shelter internet access
My Rights / Legal Help8

This is general information only and is not legal advice. For legal advice, contact a qualified legal service or lawyer.

Know Your Rights

General rights information for people interacting with police or authorities.

  • 📝 This is general information only and is not legal advice.
  • You can ask if you are free to leave.
  • You have the right to know why you are being detained or arrested.
  • You have the right to speak privately with a lawyer.
  • You can ask for an officer’s name and badge number.
  • You can ask why a search is happening.
  • Strip searches must follow legal rules and privacy protections.
  • You can report misconduct through proper complaint channels.

RCMP Victim Services (police-based)

Support and referrals for victims of crime and trauma.

📞 Call📍 Map

Family Justice Centre — Duncan

Help with family law matters such as parenting, support, and agreements.

  • 📍 303-238 Government Street, Duncan, BC
  • 📞 1-800-578-8511 (Provincial toll-free)
📞 Call📍 Map
ID, Tax Help & Medical Equipment6

Call ahead to confirm eligibility, appointment needs, and current availability.

Income Tax Help — Duncan United Church

Free or low-cost income tax help.

  • 📞 250-746-6043
  • Call ahead to confirm hours, eligibility, and availability.
📞 Call📍 Map

Income Tax Help — Salvation Army

Free income tax preparation for low-income individuals.

  • 📞 250-746-8669
  • Call ahead to confirm hours, eligibility, and availability.
📞 Call📍 Map

Medical Equipment Loans — Canadian Red Cross

Short-term loans of medical equipment such as wheelchairs, walkers, and other mobility aids.

  • 📍 #2 - 5855 York Road, Duncan, BC
  • 📞 250-748-2111
  • Call ahead to confirm hours, eligibility, and availability.
📞 Call📍 Map
More Youth Services7

Call ahead to confirm hours, eligibility, and current contact details.

Employment Supports5

Call ahead to confirm eligibility, referrals, and current program availability.

Seniors & Disability Supports11

Seniors Support & Advocacy — Ladysmith Resources Centre

Free support for adults and seniors 55+ — health, finances, housing, transportation, safety, legal, government forms, peer counselling, tax help, medical transport.

  • 📍 630 2nd Avenue, Ladysmith, BC V9G 1B2
  • 📞 250-245-3079
  • ✉️ shirley@lrca.ca
  • 🕐 Advocacy: Mon & Tues 9 am – 3 pm (by appointment)
📞 Call✉️ Email📍 Map

Better at Home — Cowichan Valley

Non-medical support for seniors 65+ — light housekeeping, groceries, friendly visits, medical transport, resource navigation, and benefits help.

📞 Call✉️ Email📍 Map

Better at Home — Duncan (Indigenous seniors)

Support for Indigenous seniors 65+ on or off reserve — housekeeping, groceries, friendly visits, minor home repairs, light yard work, snow shovelling.

📞 Call✉️ Email📍 Map

Clements Centre Society

Programs for children, youth, and adults with developmental disabilities — child development, adult day programs, adult residential services.

📞 Call✉️ Email📍 Map

Community Living BC — Duncan Satellite

Coordinates services for adults with developmental disabilities, FASD, PDD/autism, and families providing care.

📞 Call✉️ Email📍 Map

Grandparents Support — Kinship Care Help Line

Support for grandparents and relatives raising or caring for a family member's children, through Parent Support Services Society of BC.

📞 Call🌐 Website📍 Map

Mental Health & Substance Use Seniors Outreach Team

Outreach mental health and substance use support for seniors.

  • Call ahead to confirm hours, eligibility, and availability.
  • ⚠️ Needs verification — call to confirm before relying on this.
Children, Youth & Family Supports8

MCFD — Duncan (Craig Street)

Child protection, child & youth mental health, family support, guardianship, adoption, and Indigenous services.

  • 📍 15 Craig Street, Duncan, BC V9L 1V6
  • 📞 250-715-2737
  • 📞 1-800-663-9122 (24-hr Centralized Intake)
  • 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm
📞 Call📍 Map

MCFD — Duncan (4th Street)

Child & youth mental health, youth justice, funding and benefits, disability, eating disorder, and substance use supports.

  • 📍 161 4th Street, Duncan, BC V9L 5J8
  • 📞 250-715-2725
  • 📞 1-800-663-9122 (24-hr Centralized Intake)
  • 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm
📞 Call📍 Map

Kw’umut Lelum — Wellness Program (Duncan)

Free mental, physical, and emotional wellness support for First Nations children, youth, and families. Coast Salish workers and counsellors.

📞 Call✉️ Email📍 Map
Indigenous Supports5

Indigenous Community Legal Workers — Duncan

Legal advice and help with family law, child protection, residential schools, housing, wills and estates, court support, forms, letters, negotiations, referrals.

  • 📍 Duncan Provincial Court, 302-238 Government Street, Duncan, BC
  • 📞 250-748-1160
  • 🕐 Mon–Fri 8:30 am – 4:30 pm
📞 Call📍 Map

Native Courtworker — Duncan

Support for Indigenous people in the criminal justice system — court information, advocacy, court accompaniment, and cultural support.

📞 Call✉️ Email📍 Map
Employment, Income, Debt & Newcomer Supports6

Cowichan Intercultural Society

Settlement services, English classes, community outreach, counselling, youth programs, and Local Immigration Partnership.

📞 Call✉️ Email📍 Map

Salvation Army — Free Tax Prep

Free income tax preparation for low-income individuals, emergency assistance, and vouchers.

  • 📞 250-746-8669
  • 🕐 Tax help: Mon 9 am – 4 pm (year-round)
📞 Call📍 Map
Pet Support3

Better Together / Paws for Hope

Emotional and financial support for low-income families and individuals caring for pets — vet care assistance, spay/neuter, food, supplies, licensing, end-of-life grief.

📞 Call✉️ Email📍 Map
Community, Municipal & Regional Services4

Island/Coastal Regional Community Corrections

Regional community corrections administration office for communities including Duncan.

📞 Call📍 Map

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