🤝 Community Support & Services in the Cowichan Valley

Official Cowichan Street Survival Guide 2025

An official local survival resource compiled by the Cowichan Community Action Team and community partners. Includes meals, shelters, harm reduction, OPS, counselling, needle disposal boxes, pregnancy support, 2SLGBTQIA+ support, transportation, washrooms, foot care, employment, laundry, haircuts, phone access, internet, showers, health and dental care, pet care, legal support, ID replacement, disability assistance, bylaw information, complaints, and rights.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 🌐 www.ourcchn.ca/files/Duncan%20Survival%20Guide%202025%20-%20Jan%2020%202025.pdf
• 📝 View the official Cowichan Survival Guide 2025 PDF.

Cowichan Valley Emergency Preparedness Workbook

A practical workbook for creating a household emergency plan. Includes emergency comfort kits, reunion plans, family emergency plans, special-needs planning, emergency water and food, first aid, home supplies, pets, farm animals, earthquake response, evacuations, fires, floods, hazardous materials, landslides, pandemics, power outages, tsunamis, winter storms, recovery, and personal document tools.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 🌐 thetisisland.net/emergency/cowichan-valley-emergency-preparedness-workbook-.pdf
• 📝 Download the Cowichan Valley Emergency Preparedness Workbook PDF.

Cowichan Valley Youth Services

Support for youth ages 13–18 and families, including youth and family support services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 👥 Youth ages 13–18 and families
• 📍 294 Coronation Avenue, Duncan, BC
• 📞 250-748-0232

HandyDART

Wheelchair-friendly transportation throughout the Cowichan Valley for people with mobility barriers.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 1 Kenneth Place, Duncan, BC
• 📞 250-748-1230
• Call ahead to confirm hours, eligibility, and availability.

Freemasons Cancer Car Program

Transportation support for ambulatory passengers undergoing cancer treatment in Victoria.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-668-5585
• Call ahead to confirm hours, eligibility, and availability.

Medical Transportation for Eligible First Nations

Local and out-of-town medical transportation may be available through Ts’ewulhtun Health Centre for eligible First Nations people.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-6184
• 📝 Medical transport contacts 250-746-6644 and 778-422-3122 — call to confirm before relying on these.
• ⚠️ Needs verification — call to confirm before relying on this.

Free Phone & Internet Locations

Places offering free phone or internet access in the Cowichan Valley.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• ⚠️ Needs verification — call to confirm before relying on this.

• Duncan United Church
• Warmland Shelter
• Cowichan Tribes Outreach Team — donated phones for at-risk youth (call to confirm)
• Cowichan Library internet access
• Warmland Shelter internet access

Know Your Rights

General rights information for people interacting with police or authorities.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📝 This is general information only and is not legal advice.

• You can ask if you are free to leave.
• You have the right to know why you are being detained or arrested.
• You have the right to speak privately with a lawyer.
• You can ask for an officer’s name and badge number.
• You can ask why a search is happening.
• Strip searches must follow legal rules and privacy protections.
• You can report misconduct through proper complaint channels.

Aboriginal Courtworker / Native Courtworker (NCCABC)

Court information, advocacy, and cultural support for Indigenous people. For Indigenous Community Legal Workers in Duncan, call 250-748-1160.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 1-877-811-1190 (NCCABC toll-free)
• 📞 250-748-1160 (Duncan legal workers)
• 🌐 nccabc.ca

RCMP Victim Services (police-based)

Support and referrals for victims of crime and trauma.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 6060 Canada Ave, Duncan, BC
• 📞 250-746-2151

Family Justice Centre — Duncan

Help with family law matters such as parenting, support, and agreements.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 303-238 Government Street, Duncan, BC
• 📞 1-800-578-8511 (Provincial toll-free)

Legal Aid

Legal aid applications, referrals, and legal information.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-1342
• ✉️ Intake.Duncan@legalaid.bc.ca

Community Policing & Engagement Society

Community policing programs and engagement.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 5-2628 Beverly Street, Duncan, BC V9L 5C7
• 📞 250-597-7927
• 🌐 ccpesoc.ca

Parents Legal Centre

Helps parents resolve child-protection matters with legal advice and support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 778-455-5070

Family Advice Lawyers (Legal Aid BC)

Free legal advice for family law matters. Call the Duncan Legal Aid intake line to access this service.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-1342
• 🌐 legalaid.bc.ca/services/family-advice-lawyers

ID Replacement — Service Canada

Help replacing government identification.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Unit 104 - 2951 Green Road, Duncan, BC V9L 0B9
• 📞 1-800-622-6232
• 🌐 www.servicecanada.gc.ca
• 🕐 Mon–Fri 8:30 am – 4 pm
• Call ahead to confirm hours, eligibility, and availability.

Income Tax Help — Cowichan Independent Living

Free or low-cost income tax help (Volunteer Income Tax Program, year-round).

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 531 Canada Avenue, Duncan, BC V9L 1T8
• 📞 250-746-3930
• 🌐 cvilrc.bc.ca
• Call ahead to confirm hours, eligibility, and availability.

Income Tax Help — Duncan United Church

Free or low-cost income tax help.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-6043
• Call ahead to confirm hours, eligibility, and availability.

Income Tax Help — Salvation Army

Free income tax preparation for low-income individuals.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-8669
• Call ahead to confirm hours, eligibility, and availability.

Income Tax Help — Warmland Shelter

Income tax help for residents and community members. Call ahead to confirm the tax program is currently running.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 2579 Lewis Street, Duncan, BC V9L 2Z2
• 📞 250-715-1132
• 🌐 www.cmhacowichanvalley.com/warmland_house_shelter
• Call ahead to confirm hours, eligibility, and availability.

Medical Equipment Loans — Canadian Red Cross

Short-term loans of medical equipment such as wheelchairs, walkers, and other mobility aids.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 #2 - 5855 York Road, Duncan, BC
• 📞 250-748-2111
• Call ahead to confirm hours, eligibility, and availability.

Cowichan Tribes Youth Centre

Youth programs and supports connected to Cowichan Tribes.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 470 Whistler Street, Duncan, BC
• 📞 250-746-0607
• 🌐 cowichantribes.com

Cowichan Valley Youth Services

Youth and family support services for youth ages 13–18.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 294 Coronation Avenue, Duncan, BC
• 📞 250-748-0232

Discovery Youth & Family Substance Use Services

Substance use support for youth and families.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 2041 Tzouhalem Road, Duncan, BC V9L 5L6
• 📞 250-737-2029
• 🌐 www.islandhealth.ca
• Call ahead to confirm hours, eligibility, and availability.

House of Friendship

Community programs and supports for youth and families.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-748-2242
• 🌐 www.hofduncan.org

Margaret Moss Youth Clinic

Youth health clinic services. Youth drop-in Mon & Thu 1:30–4 pm.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 675 Canada Avenue, Duncan, BC
• 📞 250-709-3050
• 🌐 www.islandhealth.ca
• Call ahead to confirm hours, eligibility, and availability.

Kwun’atsustul youth counselling

Culturally grounded youth counselling (Cowichan Tribes).

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 200 Cowichan Way, Duncan, BC
• 📞 778-422-3122
• 🌐 cowichantribes.com
• Call ahead to confirm hours, eligibility, and availability.

BeConnected Support Services

Support services for youth and families.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 202-321 Festubert Street, Duncan, BC
• 📞 250-748-3858
• 🌐 www.beconnectedsupport.ca

Cowichan Valley Youth Services — Youth Employment Mentorship Program

Employment mentorship for youth ages 15–30.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-748-0232
• 🌐 www.cvyouth.ca
• Call ahead to confirm hours, eligibility, and availability.

CWAV Horizons Pre-Employment Program

Pre-employment program supporting people preparing for work. Ask for the Horizons program.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-748-7000
• 🌐 www.cwav.org
• Call ahead to confirm hours, eligibility, and availability.

Quw’utsun Employment and Training

Employment and training for Cowichan Tribes members.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 5760 Allenby Road, Duncan, BC
• 📞 778-422-2255
• 🌐 cowichantribes.com
• Call ahead to confirm hours, eligibility, and availability.

Cowichan Valley Basket Society

Employment and upgrading support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-1566
• Call ahead to confirm hours, eligibility, and availability.

WorkBC Centre — Duncan

Career development, employment, and self-employment programs.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 301-80 Station Street, Duncan, BC
• 📞 250-748-9880
• 🌐 www.workbc.ca/workbc-centres/workbc-centre-duncan
• Call ahead to confirm hours, eligibility, and availability.

Seniors Support & Advocacy — Ladysmith Resources Centre

Free support for adults and seniors 55+ — health, finances, housing, transportation, safety, legal, government forms, peer counselling, tax help, medical transport.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 630 2nd Avenue, Ladysmith, BC V9G 1B2
• 📞 250-245-3079
• ✉️ shirley@lrca.ca
• 🕐 Advocacy: Mon & Tues 9 am – 3 pm (by appointment)

Better at Home — Cowichan Valley

Non-medical support for seniors 65+ — light housekeeping, groceries, friendly visits, medical transport, resource navigation, and benefits help.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 3-149 Canada Avenue, Duncan, BC V9L 1T4
• 📞 250-748-2133
• ✉️ vc@volunteercowichan.bc.ca
• 🕐 Office Mon–Fri 9 am – 2 pm
• 💲 Sliding scale

Better at Home — Duncan (Indigenous seniors)

Support for Indigenous seniors 65+ on or off reserve — housekeeping, groceries, friendly visits, minor home repairs, light yard work, snow shovelling.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 101-5642 Trans-Canada Hwy, Duncan, BC V9L 6W4
• 📞 250-748-2242
• ✉️ CherylJ@hofduncan.org
• 🕐 Mon/Wed/Fri 8:30 am – 4 pm
• 💲 Sliding scale

Clements Centre Society

Programs for children, youth, and adults with developmental disabilities — child development, adult day programs, adult residential services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 5856 Clements Street, Duncan, BC V9L 3W3
• 📞 250-746-4135
• ✉️ info@clementscentre.org
• 🕐 Mon–Thurs 8:30 am – 4 pm · Fri 8:30 am – 3 pm

Community Living BC — Duncan Satellite

Coordinates services for adults with developmental disabilities, FASD, PDD/autism, and families providing care.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 101-116 Queens Road, Duncan, BC V9L 2W6
• 📞 1-855-390-7200
• ✉️ clbcnanaimo@gov.bc.ca
• 🕐 Mon–Fri 8:30 am – 4:30 pm (by appointment)

Meals on Wheels — Cowichan

Meal delivery and friendly check-ins for seniors and others needing support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-732-6791
• ✉️ mow@cowichangreencommunity.org

Park Place Seniors Living

Seniors housing, assisted living, residential care, and private pay beds.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 604-266-1436
• ✉️ Info@ppsl.com

Cowichan Independent Living

Support for seniors and people with disabilities to live independently.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 531 Canada Avenue, Duncan, BC V9L 1T8
• 📞 250-746-3930
• 🌐 cvilrc.bc.ca
• Call ahead to confirm hours, eligibility, and availability.

Grandparents Support — Kinship Care Help Line

Support for grandparents and relatives raising or caring for a family member's children, through Parent Support Services Society of BC.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 1-855-474-9777 (Kinship Care Help Line)
• 🌐 www.parentsupportbc.ca
• Call ahead to confirm hours, eligibility, and availability.

Mental Health & Substance Use Seniors Outreach Team

Outreach mental health and substance use support for seniors.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• Call ahead to confirm hours, eligibility, and availability.
• ⚠️ Needs verification — call to confirm before relying on this.

Volunteer Cowichan — Better at Home

Non-medical support for seniors including transportation, groceries, and friendly visits.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 3-149 Canada Avenue, Duncan, BC
• 📞 250-748-2133
• Call ahead to confirm hours, eligibility, and availability.

Youth Centre

Drop-in centre for youth ages 12–19 — advocacy, mentorship, computers, recreation, arts, games, lunch, and snacks.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 360 Festubert Street, Duncan, BC V9L 3S9
• 📞 250-746-5512
• 🕐 Mon 11 am–6 pm · Tues–Fri 10 am–6 pm · Lunch noon

Child Care Resource & Referral — Duncan

Child-care referrals, subsidy info, parent and provider support, workshops, and a toy/resource library.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 5856 Clements Street, Duncan, BC
• 📞 250-746-4135 (Local 230)
• ✉️ cbatyi@clementscentre.org
• 🕐 Mon–Thurs 8:30 am–4 pm · Fri 8:30 am–3 pm

MCFD — Duncan (Craig Street)

Child protection, child & youth mental health, family support, guardianship, adoption, and Indigenous services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 15 Craig Street, Duncan, BC V9L 1V6
• 📞 250-715-2737
• 📞 1-800-663-9122 (24-hr Centralized Intake)
• 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm

MCFD — Duncan (4th Street)

Child & youth mental health, youth justice, funding and benefits, disability, eating disorder, and substance use supports.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 161 4th Street, Duncan, BC V9L 5J8
• 📞 250-715-2725
• 📞 1-800-663-9122 (24-hr Centralized Intake)
• 🕐 Mon–Fri 9 am – noon, 1 pm – 4 pm

Kw’umut Lelum — Child & Family Services (Duncan)

Delegated Aboriginal agency supporting Aboriginal children, youth, and families through child protection and family support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 151 4th Street, Duncan, BC V9L 5J8
• 📞 250-591-0933
• 📞 1-800-613-1777
• ✉️ info@kwumut.org
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Kw’umut Lelum — Wellness Program (Duncan)

Free mental, physical, and emotional wellness support for First Nations children, youth, and families. Coast Salish workers and counsellors.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 151 4th Street, Duncan, BC V9L 5J8
• 📞 1-800-613-1777
• ✉️ info@kwumut.org
• 🕐 Mon–Fri 8 am – 4:30 pm

New Life Church — Moms Connect

Supportive space for mothers with preschool-aged children. Childcare provided.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 1839 Tzouhalem Road, Duncan, BC
• 📞 250-748-6521
• ✉️ office@newlifechurch.ca
• 🕐 1st & 3rd Wednesday, 10 am – 11:30 am (Sep–Jun)

Cob Oven Youth Program

Safe sober space for ages 18–30 with meals, art, games, food literacy, and life skills.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Centennial Park, 325 1st Street, Duncan, BC
• 📞 250-748-8506
• ✉️ info@cowichangreencommunity.org
• 🕐 Tues & Thurs 11 am – 2 pm

Kw’umut Lelum

Child protection, family support, Coast Salish cultural connection, and community wellbeing. Serves member Nations on and off reserve in Duncan and Nanaimo.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 544 Centre Street, Nanaimo, BC V9R 4Z3
• 📞 250-591-0933
• 📞 1-800-613-1777
• ✉️ info@kwumut.org
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Indigenous Community Legal Workers — Duncan

Legal advice and help with family law, child protection, residential schools, housing, wills and estates, court support, forms, letters, negotiations, referrals.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Duncan Provincial Court, 302-238 Government Street, Duncan, BC
• 📞 250-748-1160
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Native Courtworker — Duncan

Support for Indigenous people in the criminal justice system — court information, advocacy, court accompaniment, and cultural support.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 304-238 Government Street, Duncan, BC V9L 1A5
• 📞 1-855-221-5735 (Local 359)
• 📞 250-466-8151 (Cell)
• ✉️ sjohnson@nccabc.com
• 🕐 Mon–Fri 8:30 am – 12:30 pm, 1:30 pm – 4:30 pm

Better at Home — Duncan (Indigenous seniors 65+)

Non-medical daily support for Indigenous seniors.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 101-5642 Trans-Canada Hwy, Duncan, BC
• 📞 250-748-2242
• ✉️ CherylJ@hofduncan.org

M’akola Housing — Duncan

Affordable housing for Aboriginal families, singles, and couples.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 26-3170 Gibbins Road, Duncan, BC
• 📞 250-746-1785
• 📞 1-877-384-1423
• ✉️ applications@makola.bc.ca

Family Duty Counsel — Duncan

Family duty counsel for eligible low-income people representing themselves in family law matters.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Duncan Provincial & Supreme Court, 238 Government Street, Duncan, BC
• 📞 1-866-577-2525 (LABC Call Centre)
• 🕐 Provincial Court: Mon, Wed, Fri 9 am – 1 pm

Parents Legal Centre — Duncan

Helps parents resolve child-protection matters early and collaboratively — legal advice, mediation support, family case planning, referrals.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 301-238 Government Street, Duncan, BC
• 📞 778-455-5070
• 📞 1-866-577-2525 (LABC Call Centre)
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Legal Aid BC — Duncan Local Agent

Takes legal aid applications, refers eligible clients to lawyers, provides legal information and community referrals.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Duncan Courthouse, 238 Government Street, Duncan, BC
• 📞 250-746-1342
• ✉️ Intake.Duncan@legalaid.bc.ca
• 🕐 Mon–Fri 8:30 am – noon, 1 pm – 4:30 pm

Poverty Law Advocacy

Advocacy for tenancy rights, income assistance, disability assistance, pensions, WorkSafeBC, financial matters, and public legal education.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 246 Evans Street, Duncan, BC
• 📞 250-748-7000 (Local 119 or 125)
• ✉️ cwav@cwav.org
• 🕐 Mon–Fri 9 am – 4:30 pm

Indigenous Community Legal Workers — Duncan

Legal help on family law, child protection, housing, wills/estates, court support and referrals for Indigenous community members.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 302-238 Government Street, Duncan, BC
• 📞 250-748-1160

Duncan Provincial & Supreme Court Services

Court registry and services for criminal, civil, family, traffic, and bylaw matters.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 238 Government Street, Duncan, BC
• 📞 250-746-1258
• ✉️ JAGCSBDuncanCourtScheduling@gov.bc.ca
• 🕐 Registry Mon–Fri 9 am – 4 pm

Crown Counsel Office — Duncan

Reviews police charge referrals, prosecutes cases, and contacts victims and witnesses with trial/sentencing information.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 2nd Floor, 238 Government Street, Duncan, BC
• 📞 250-746-1229
• 📞 1-888-777-5022
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Duncan Community Corrections

Probation officers support people following court orders and connect them with community supports.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 7-180 Central Road, Duncan, BC V9L 1Y3
• 📞 250-746-2854
• 📞 1-800-572-7735 (Toll-free)

Service BC Centre — Duncan

BC government services — BC Hydro payments, certificates, business registration, child care subsidy, tenancy info, licenses, MSP, Legal Aid BC forms.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 5785 Duncan Street, Duncan, BC
• 📞 250-746-1400
• ✉️ ServiceBC.Duncan@gov.bc.ca
• 🕐 Mon–Fri 9 am – 4:30 pm

BC Employment & Assistance Office — Duncan

Income assistance, disability assistance, employment referrals, and online applications through My Self Serve.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 205 Boundary Street, Duncan, BC
• 📞 1-866-866-0800
• 🕐 Phone Mon–Fri 9 am – 4 pm · Office 9 am – noon, 1 pm – 4 pm

BC Employment & Assistance — Duncan

Income assistance and disability assistance.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 205 Boundary Street, Duncan, BC
• 📞 1-866-866-0800

ETHOS Career Management Group

Career development, employment, and self-employment programs through WorkBC.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-741-8116
• 📞 1-877-714-0471
• ✉️ contact@ethoscmg.com
• 🕐 Mon–Fri 8:30 am – 4:30 pm
• 📝 Serves Duncan, Ladysmith, Lake Cowichan, Nanaimo, Victoria.

Cowichan Intercultural Society

Settlement services, English classes, community outreach, counselling, youth programs, and Local Immigration Partnership.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 321 St Julien Street, Duncan, BC V9L 3S5
• 📞 250-748-3112
• ✉️ office@cis-iwc.org
• 🕐 Mon–Thurs 9 am – 4 pm · Fri 9 am – 2 pm

Career Paths for Skilled Immigrants — Vancouver Island South

Employment support for skilled immigrants using pre-arrival skills, credentials, and experience. Serves Greater Victoria up to Duncan.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-388-4728 (Local 2154)
• ✉️ careerpaths@icavictoria.org
• 🕐 Mon–Fri 8:30 am – 4:30 pm

Credit Counselling — Victoria

Confidential credit counselling, debt repayment/consolidation, budget planning, workshops. Free by phone or in person.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-382-9559
• 📞 1-888-527-8999
• ✉️ info@nomoredebts.org
• 📝 Serves Duncan and surrounding areas.

Salvation Army — Free Tax Prep

Free income tax preparation for low-income individuals, emergency assistance, and vouchers.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-746-8669
• 🕐 Tax help: Mon 9 am – 4 pm (year-round)

Better Together / Paws for Hope

Emotional and financial support for low-income families and individuals caring for pets — vet care assistance, spay/neuter, food, supplies, licensing, end-of-life grief.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 778-991-7729
• ✉️ kathy@pawsforhope.org
• 💲 Income-based eligibility. Guardians usually pay ~20% of vet charges; program may cover ~80%.

Cowichan Valley Cat Rescue

Rescue, fostering, and adoption support for cats in the Cowichan Valley.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• ✉️ cowcatrescue@shaw.ca
• 🌐 www.cowichancatrescue.org
• 📝 Volunteer-run with no public phone line — contact by email. Call ahead to confirm emergency pet food, support, and availability.

SPCA — Cowichan and District Branch

Animal care, adoption, and support for pets and their guardians.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 Unit 103 - 481 Trans-Canada Hwy, Duncan, BC V9L 3R7
• 📞 250-746-4646
• 📞 1-855-622-7722 (Animal Helpline)
• 🌐 spca.bc.ca/locations/cowichan
• 📝 Call ahead to confirm veterinary help, shelter support, and availability.

City of Duncan

Community planning, development, cultural services, bylaw enforcement, permits, licensing, public works, and emergency services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 200 Craig Street, Duncan, BC V9L 1W3
• 📞 250-746-6126
• 📞 250-746-7192 (Public Works after-hrs emergency)
• ✉️ duncan@duncan.ca
• 🕐 Mon–Fri 8:30 am – 4 pm

Municipality of North Cowichan

Community planning, development, cultural services, bylaw enforcement, permits, licensing, public works, and emergency services.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📍 7030 Trans-Canada Hwy, Duncan, BC V9L 3X4
• 📞 250-746-3100
• 📞 250-746-5112 (Emergency after-hrs)
• ✉️ info@northcowichan.ca
• 🕐 Mon–Fri 8:30 am – 4 pm

Vancouver Island Regional Coroner

Investigates unnatural, sudden, unexpected, unexplained, or unattended deaths and makes recommendations to improve public safety.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 1-866-200-2676
• ✉️ coronerrequest@gov.bc.ca

Island/Coastal Regional Community Corrections

Regional community corrections administration office for communities including Duncan.

Verification needed — no individual source-check date recorded. Call ahead to confirm details.

• 📞 250-952-4848